The website www.areso.eu includes the online store, which is the electronic presence of the shop under the name "ARESO" and the distinctive title "ARESO.EU" (ID number 140618694 - VAT: IONIA). The headquarters of the shop are located at Agiou Dimitriou 31, 57008, Diavata, Thessaloniki.
Www.areso.eu makes every effort to provide the customer with the most effective service possible. The creation of this e-shop marks the beginning of a form of advanced communication of the company with our customers. The e-shop that is created is addressed to all Internet users who want to be informed immediately about the products offered by our company in combination with the possibility to make purchases through the e-shop, after a remote online order, always under the the adequacy of the stock of the company.
Www.areso.eu aims at direct customer service and satisfaction, with the continuous responsibility that it demonstrates throughout the course of its business development and confidence-building.
These terms are fully compatible with applicable European and Greek law, while users recognize the Company's right to alter the terms of these terms to the extent that they do not relate to its legally binding obligations and without prejudice to fait accompli.
The user of the website acknowledges that he has read these terms, agrees with them and undertakes to observe them.
For us the customer is our obligation to always be up to date and secure. For this reason, we inform the customers of our online store about the following issues:
A. PROTECTION OF PERSONAL DATA
In order to make any transaction through the online store www.areso.eu to make product orders to the company, you will be asked to disclose some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be sent, your landline telephone number (or any other phone you want), your e-mail address.
Your personal data is completely secure as it is protected by security codes within our system. If you still feel insecure then you can report any problem on the email: firstname.lastname@example.org
C. THE SELLING TYPE
The features and other elements of the products sold are available and you can get informed by following the search instructions on our web pages and clicking on the name of the product.
D. ORDER OF PRODUCTS AND CONSUMER PROTECTION
The placing of an order through the e-shop constitutes the conclusion of a distance selling contract regulated by the legislative framework of Law 2251/1994, as amended.
You have the ability to make a valid order through the e-shop, provided you are legally qualified in compliance with the Greek Civil Code articles (if you have reached the age of 18 and you have no legal assistance in concluding a sales contract). Orders can be made by representatives of legal entities while the company reserves the right to claim from the supervisor or guardian any orders that will be made by legally incapacitated persons.
ORDER OF ORDER BY E-SHOP:
1. Fill in a special form with the necessary information for the conclusion of the sales contract.
2. The unconditional acceptance of the terms of the sales contract and the conditions of use with the electronic option "ACCEPTANCE" given to the interested party on the website.
To facilitate and serve all those who want to buy from our online store, www.areso.eu offers you the following alternative payment methods:
• Cash on delivery
• Bank account deposit
The consumer through the website is informed by the company prior to the completion of his order for the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the transport costs, the method of payment, the delivery, the term of validity and the price of the potential offer.
By sending the order form, the consumer receives an online copy of the order, which he can store.
The prices listed in the relevant catalogs under each product include VAT (24%), while www.areso.eu reserves the right to readjust prices without having to inform the consumer.
Note: Customers outside the European Union are subject to any financial charges due to exchange rate differences, customs clearance etc. for which the company does not bear any liability.
E. METHOD - TIME - COST OF SHIPMENT
You can choose one of the following shipping methods
1. Courier (4-15 business days)
F. CONSUMER RIGHTS
Any return of products can only be made by telephone. The customer reserves the right to withdraw and has 14 calendar days to return the product (in accordance with Consumer Protection Law 2251/1994). If the 14th day falls on a Saturday, Sunday or holiday, then the deadline is extended to the next business day. The product must be accompanied by the relevant transaction receipt (proof of sale or invoice - delivery note). Refunds are only accepted if the products the customer wishes to return are in exactly the same condition as they were received, ie they have not been unsealed (removing protective jelly) or their packaging has been violated. Also, refunds / changes are not accepted for products that do not have a safety tape for hygiene and health protection purposes. You have the right to return only the entire order without having to tell us why you wish to return
The buyer can choose
- returning the product to another product of equal or greater value.
- compensation equal to the cost of the returned products, which will be completed within 5 working days of the date of receipt of the products. The refund will be made by crediting the customer's bank account and if the product has been returned and received at our headquarters.
Please note that the customer is charged with the cost of returning the goods as well as the cost of transport if you did not pay when you picked up your parcel using the free shipping offer. If the reason for your refund relates to a company's fault, we are committed to the cost of returning the product. they fall upon the customer when the product is shipped.
We advise you to return the product as a registered parcel and possibly choose to ship a declared value that represents the cost of the products you ship. This is necessary in case of theft or loss of transport services.
In any case, the return is carried out under the responsibility of the Customer.
Any product that has been damaged or damaged will not receive compensation.
In case you want us to return the products you purchased the address to which the products to be returned should be:
AGIOS DIMITRIOS 31 STR - DIAVATA
POSTAL CODE. 57008
VAT number: EL140618694 - VAT: IONIA
1. Force majeure: If for reasons of force majeure (eg bad weather, strikes etc.) we can not deliver the products within the specified time, we will notify you by e-mail to indicate if you wish, under under these circumstances, complete your order. Www.areso.eu does not bear any responsibility for any situation outside of its own fault and will make it humanly possible for your best service.
2. Modification of the terms hereof: www.areso.eu reserves the right to modify or renew the terms and conditions of transactions. The company undertakes to update this text for any change or addition to the terms.